HealthAdvisorsAustralia respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

• Data you provide: name, email address, phone number, and any messages you submit through our contact forms.
• Technical data: IP address, browser type, device information, and usage patterns collected via cookies and analytics tools.
• Service-related data: details you share during consultations or project engagements, limited to what is necessary for the specific service.

2. How We Use Your Data

• To respond to your enquiries and provide consulting services.
• To improve our website and service offerings through aggregated analytics.
• To comply with legal obligations and protect our rights.
• We do not sell your personal data to third parties.

3. Cookies & Tracking

We use essential cookies for site functionality and optional analytics cookies (e.g., page views, session duration) to understand how visitors interact with our content. You can manage your cookie preferences through your browser settings.

4. Data Sharing & Third Parties

We may share your data with trusted third-party service providers who help us operate our website and deliver services (e.g., hosting providers, email platforms, analytics services). These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry records are typically kept for two years after the last contact.

6. Your Rights

Depending on your jurisdiction (including rights under the Protection of Personal Information Act in South Africa), you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the details below. We will respond within the timeframe required by law.

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review it periodically.

9. Contact Us

If you have any questions about this policy or wish to make a privacy-related request, please contact us:

HealthAdvisorsAustralia

158 Anthony Brooks Suite 404

Phone: 0353822334

Email: info@healthadvisorsaustralia.com

10. No Misrepresentation

We do not make misleading claims, create false urgency, or imply fake endorsements or affiliations. All information on this site is provided in good faith and reflects our genuine services and expertise. We do not guarantee specific outcomes without a formal engagement and assessment.